Privacy and cookie policy

Cookie Policy

Cookies are small text files which are downloaded to your personal computer, mobile, or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit.

This website uses “Google Analytics” cookies to provide us with statistical information about visitors to our website such as length of visit, number of visitors and which pages were viewed.

We do not store your personal information, therefore this information cannot be used to identify who you are.

We use “Google Analytics” to make sure our website is meeting our users’ needs and to help prioritise improvements. Google provides more details on the Google privacy and cookie policy page.

The below table contains a summary of the cookies that “Google Analytics” utilises:

 

NAME 

_utma

_utmb

_utmc

_utmz

 

  CONTENT

randomly generated number

randomly generated number

randomly generated number

randomly generated number and information on how the site was reached

 

  PURPOSE

Used to determine unique visitors to the site.

Used to estsblish and continue a user session with the site.

Used to establish and continue a user session with the site.

Used to track how you found the website.

 

  EXPIRY

2 years from last update.

30 minutes from last update.

On browser close.

6 months from last update.

f you would prefer to opt-out of Google Analytics cookies across all websites, Google provides a browser add-on which allows you to do this.

The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies completely.

You can also find out more about disabling cookies at www.aboutcookies.org.

Privacy Policy

Mistral Cleaning Services is a leading property and home maintenance company in Dubai that provides a wide range of air conditioning (AC Duct Cleaning, AC Coil Cleaning, AC Filter Cleaning, HVAC Cleaning, AC Duct Installation, AC Repair, etc) and property maintenance services (Water Tank Cleaning, Kitchen Duct Cleaning, Electrical services, painting, etc) and committed to preserving the privacy of all visitors to this website. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

By browsing this site, you consent to the collection, use and transfer of your information under the terms of this policy.

Information That We Collect From You

When you visit this website you may be asked to provide certain information about yourself including your name or contact details. We may also collect information about the following:

  1. Your usage of our website as well as information about you from any messages you post to the website and/or e-mails or letters you send to us.
  2. Information about your visit, including but not limited to: your IP Address, operating system, browser version, geographical location, length of your visit and pages visited. This information is held on our server logs and is used for generating anonymous statistics to help us improve our service to you.  We reserve the right to use this information to investigate and take action against any misuse of the site.
  3. Information provided by you via online forms.  This includes, but is not limited to; enquiries, complaints, registration forms.

Use Of Your Information

Your information will enable us to provide you with access to all parts of our site. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

We may also use you information for all or any of the following purposes:

  1. To generate anonymous statistical reports. These are essential to give us an overview of how our site is being used and enables us to improve our service.
  2.  Personal data submitted to this site may be used for the following, plus any purpose stated on the relevant part of the site:
    • administer the website;
    • improve your browsing experience by personalising the website;
    • enable your use of the services available on the website;
    • send you general commercial communications;
    • send you email notifications which you have specifically requested;
    • provide third parties with statistical information about our users – without identifying any individual user;
    • deal with enquiries and complaints made by or about you relating to the website.
    3. Any other purpose stated on the relevant part of our website at the point the data is gathered.